Chingona Insulated Tumbler

Chulupa Buenas
This is a Mexican brand who specializes in Mexican pop culture, music, and art references that many of us have come to love. Their market bags and pencil bags use quality natural jute and coarse cloth materials. Their mugs use the highest quality metals. The graphic prints add the final touch! If you love Mexican culture as much as we do, we highly recommend you check out these products!

Hand wash.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, JCB, and Diners Club debit and credit cards

I have a question about my order, what should I do?

Contact your best friend at flordejadeshop@gmail.com
.We’re available from 9:00am to 5:00pm MTS. We will gladly answer any
of your questions about Orders, Order Modifications, Shipping, Returns,
& Cancellations.  You can pretty much ask us anything you want to
know and we will get you answers!

Where is your clothing made?

All our amazing designs
are created by a variety of Latin American artisans. Please, check our
artisan page for more details. Our artisans are located in  Latin
America (Peru, Chile, Panama, Mexico, Venezuela, and more).

Do you offer order pick up?

Unfortunately, we don’t have a pick up service. 

How long is shipping?

We currently only ship
within the United States. For the most up-to-date shipping estimate,
please add items to your cart and enter your zip code into the shopping
cart shipping estimator. Shipping costs and times will fluctuate based
on what is being purchased, where it is being shipped, any current
shipping promotions, high-demand and volume changes, and weather
conditions affecting carriers. Orders can be shipped to only one
address. To ship to multiple addresses, you will need to place a
separate order for each address.

STOLEN / LOST PACKAGES -

We are not responsible for any stolen or lost packages. For these issues please contact USPS directly at 1-800-ASK-USPS. Package taking too long to be delivered? Call: 1-800-ASK-USPS.

What do I do if I receive the wrong item or my item is damaged?Customers have one week to
report a damaged or wrong item. Please email us at
flordejadeshop@gmail.com within 7 days to correct the issue. We cannot
help you after one  week or if the item has been worn/used. We are not
responsible for wear and tear. Please, send a photo and your receipt for
processing.

CAN I CHANGE OR CANCEL MY ORDER?

Contact us at flordejadeshop@gmail.com so
we can assist you with any changes to your order. We are unable to add
or remove items from an order that has already been placed, and may be
unable to cancel an order if it has been more than 1 hour since the
order was placed.

What is your return policy?

For information regarding
our return / exchange policies. We do not offer any exchanges, returns
or refunds of any kind to any of our products including but not limited
to: gift cards, desk, accessories, jewelry apparel, and jackets. All online and in store/event sales are final. 

Since most of our products are made
to order, and are one of a kind pieces, we can not offer exchanges,
returns, or refunds. We cannot refund or exchange your jacket for any
reason. For additional questions please email us at flordejadeshop@gmail.com 

HOW DO I CHECK THE BALANCE ON MY GIFT CARD OR E-GIFT CARD?

If you add your e-gift
card to your Apple Wallet on iPhone, then yes you can check your balance
and use this to redeem your gift card in store.

If you do not use iPhone, at this
time you are unable to check the balance of your gift card yourself,
however we can help. Please send a request by emailing us at flordejadeshop@gmail.com 

CAN I USE MULTIPLE PROMOTIONS ON THE SAME ORDER?

Only one promotion can be applied to each order.