
Ancestral roots with a modern twist 🍒
Ancestral roots with a modern twist 🍒
We accept Visa, MasterCard, American Express, Discover, JCB, and Diners Club debit and credit cards
Contact your best friend at flordejadeshop@gmail.com .We’re available from 9:00am to 5:00pm MTS. We will gladly answer any of your questions about Orders, Order Modifications, Shipping, Returns, & Cancellations. You can pretty much ask us anything you want to know and we will get you answers!
All our amazing designs are created by a variety of Latin American artisans. Please, check our artisan page for more details. Our artisans are located in Latin America (Peru, Chile, Panama, Mexico, Venezuela, and more).
Unfortunately, we don’t have a pick up service.
We currently only ship within the United States. For the most up-to-date shipping estimate, please add items to your cart and enter your zip code into the shopping cart shipping estimator. Shipping costs and times will fluctuate based on what is being purchased, where it is being shipped, any current shipping promotions, high-demand and volume changes, and weather conditions affecting carriers. Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address.
We are not responsible for any stolen or lost packages. For these issues please contact USPS directly at 1-800-ASK-USPS. Package taking too long to be delivered? Call: 1-800-ASK-USPS.
CAN I CHANGE OR CANCEL MY ORDER?
Contact us at flordejadeshop@gmail.com so we can assist you with any changes to your order. We are unable to add or remove items from an order that has already been placed, and may be unable to cancel an order if it has been more than 1 hour since the order was placed.
For information regarding our return / exchange policies. We do not offer any exchanges, returns or refunds of any kind to any of our products including but not limited to: gift cards, desk, accessories, jewelry apparel, and jackets. All online and in store/event sales are final.
Since most of our products are made to order, and are one of a kind pieces, we can not offer exchanges, returns, or refunds. We cannot refund or exchange your jacket for any reason. For additional questions please email us at flordejadeshop@gmail.com
If you add your e-gift card to your Apple Wallet on iPhone, then yes you can check your balance and use this to redeem your gift card in store.
If you do not use iPhone, at this time you are unable to check the balance of your gift card yourself, however we can help. Please send a request by emailing us at flordejadeshop@gmail.com
Only one promotion can be applied to each order.